Courses

Surgent's Successful Communication

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Member Price: $159.00 Non-Member Price: $219.00

Date/Time:: Dec 9, 2024, 1:30pm–5:00pm
Developer:: SURGENT MCCOY SELF-STUDY CPE, LLC
CPE Credits:: Communications: 4.00
Fields of Study:: Communications
Level:: Basic

Technology has created numerous ways for us to communicate with each other - but it's also increased the number of ways in which the message can get garbled. Effective communications skills are crucial to successful management. Learn how to control your message with clear communications strategies. You'll learn to recognize communication barriers, assess styles and behaviors, and learn how to listen more effectively as well.

Objective

Develop effective communication strategies that will help control your message
Recognize communication barriers, assess styles and behaviors, and learn how to listen more effectively

Highlights

The communication process and barriers that get in the way
Techniques for overcoming barriers
Understanding and self-assessment of each component of the communication process
Gaining skills to listen more effectively, especially in stressful situations with heightened emotions
Action plan to apply techniques in the workplace for communication success

Designed For

All employees in every role who could improve their communication skills

Prerequisite

None

Advanced Preparation

None